Orders placed by 12:00 are shipped the same day.
Delivery and receipt
We offer free delivery within Bulgaria’s borders, for orders over 400.00 BGN, with a weight of up to 30 kg.
For orders under 400.00 BGN or with a weight exceeding 30 kg (regardless of the amount), the delivery cost is based on the courier’s rate.
If you prefer, you can pick up the products you purchased from our office:
Plovdiv, Kuklensko Shosse Blvd. No.12 (see on the map)
Monday to Friday from 9:00 to 17:30
Payment methods
Orders from our online store can be paid using the following methods:
- For all orders — via bank transfer according to the invoice.
- For orders with delivery — you can pay the courier upon receipt of the goods in cash or by card (subject to the courier’s capabilities)
- For orders picked up directly from our office — you can pay in cash.
Return policy
You can return a product purchased from us within 14 calendar days, provided that the product has not been used and is in its original commercial condition and packaging. The refund will be made via bank transfer to the account you specify. Return shipping costs are at your expense.
Contact us if you wish to return a product.
Warranty
The warranty period for purchased products is 12 months.